Shipping policy

Reliable, tracked delivery for technical dog protection equipment across Sweden and worldwide.

Order processing and dispatch

All standard in-stock orders are processed and dispatched from our facility in Nyköping, Sweden within 1–2 business days (Monday–Friday, excluding Swedish public holidays).

Custom-fitted or modified protection gear may require additional production time prior to dispatch. If your order includes customized items, estimated handling times will be communicated directly upon order placement.

Delivery times and carriers

Transit times are estimates and may vary slightly depending on local carrier processing and remote delivery locations.

Shipping rates and tracking

Shipping costs are calculated automatically at checkout based on destination country and parcel weight.

Every order shipped by DOGTECH includes end-to-end tracking. Once your parcel has been dispatched, you will receive a shipping confirmation email containing your direct tracking link and package number.

Customs, duties, and taxes (Non-EU orders)

Orders shipped outside the European Union (e.g., Norway, Switzerland, United Kingdom, USA) may be subject to local import taxes, customs duties, and brokerage fees imposed by the destination country.

These charges are the sole responsibility of the recipient. DOGTECH cannot predict or control these fees, as customs policies vary widely by territory.

Damaged, delayed, or lost shipments

We inspect all protective gear thoroughly before dispatch to ensure maximum product integrity. If your package arrives damaged, or if delivery is significantly delayed, please contact our support team immediately:

Please include your order number and clear photos of any damaged packaging or goods to allow swift resolution with the carrier.

This Shipping Policy applies to all orders placed through DOGTECH (DWIS i Nyköping AB) via shop.dogtech.se.